01 · For your business
Make TandemCX fit your operation.
Take control of how agents behave, what systems they work with, what actions they can take, and when humans step in.
TandemCX for developers
Build Voice Agents that get to work.
TandemCX gives technical teams the tools to customize, connect, deploy, and manage AI Voice Agents, whether you’re building for your own operation or for your clients.
Build · Connect · Test · Deploy · Manage
Support Agent
Agent configuration
Systems
Connect the tools this agent needs.
01Instructions
Defined02Knowledge
Connected03Actions
3 enabled04Systems
Configure05Escalation
Human handoffSupport Agent is ready to configure
ContinueBuilt for both sides of the platform
Build for your stack. Or your clients’.
One TandemCX platform
Two deployment paths
Your operation
Configured around your stack.
Client environments
Built around every client.
02 · For your clients
Build on TandemCX for every client.
Create and configure agents around each client’s operation, then manage the deployments you support.
One platform, different depths
Start ready-made. Make it yours.
Start with a ready-to-deploy agent or configure around your own call flow. Customize the behavior, systems, actions, and escalation logic around the job you need done.
Agent configuration path
Ready to configureStart with
01Booking Agent02Support Agent03Payment Agent04Your call flow
Customize
01Conversation02Actions03Systems04Escalation
Your agent
Configured for the job.
Ready to deploy
Agent Builder
Control what your agent knows, does, and says.
Configure behavior, connect the context and systems an agent needs, and test how it responds before deployment.
Support Agent / BuilderDraft saved
Systems
Give the agent the context and systems it needs while keeping human escalation in the flow.
Call infrastructureAvailable
TandemCX agent
Support Agent
Business systems
Connected
Data
Connected
Actions
Enabled
Human escalationReady
Test call
Support Agent · Preview
Caller
“My order hasn’t arrived yet.”
Support Agent
SpeakingI can check that for you. Let me look up the current status.
Intent
Order status
Action
Looking up order
Result
In transit · Thursday
Development workflow
Build. Test. Deploy. Improve.
From first configuration to a live, managed agent.
Configure
Build
Configure the agent and connect what it needs.
Step 01Next · Test
Validate
Test
Run conversations and see how the agent responds and acts.
Step 02Next · Deploy
Launch
Deploy
Put the agent into the call environment.
Step 03Next · Manage
Evolve
Manage
Adapt deployed agents as requirements change.
Step 04Ongoing
Deployment paths
For your operation
Built for complex environments.
Configure agents around different workflows, systems, and requirements while maintaining control over how they’re deployed.
Start for freeFor your clients
One platform behind every client.
Organize client environments, configure agents for different businesses, and manage the deployments you support.
Start for freeBuild deeper with TandemCX.
Start with what’s ready. Customize what matters.